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Lighting Buff: Products & Services

Lighting Buff is an online retailer that specializes in indoor, outdoor and commercial lighting. They offer high quality lighting from popular  brands such as Alico Industries, Forecast Lighting, Sea Gull Lighting, Maxim Lighting and many more. Their experienced lighting experts also provide individualized customer service to help you get the lighting solution that fits your need.

Among the products offered by Lighting Buff include:

Lighting Buff: Company Background

Lighting Buff was launched in 2007 and their professional team has over 15 years of experience in the lighting business. The company is based in Brooklyn, New York. Besides their extensive selection of high quality lighting products, they pride themselves for their commitment in fulfilling different customers' needs in terms of taste, requirements and budget.

Lighting Buff: Customer Feedback & Reviews

Lighting Buff has enjoyed a great reputation as an expert in lighting solutions among their customers. The following are the company's ratings on PriceGrabber, Nextag and Amazon as well as snippets of customers' comments:


All-time rating: 4.75/5

"The right product at the right price, shipped to Alaska promptly at a reasonable cost. I am very satisfied with this purchase." - epreuss

"Great shopping experience. I ordered a different lighting fixture, but the merchant contacted me and told me that it was no longer in stock or available. They said that they would give me a discount if I chose any other lighting fixture from them. I chose the bronze Maxim bowl lighting fixture for my informal dining area and it looks great." - sarukani39


Overall rating: 4.9/5

"Prices seem to be excellent! Website was easy to navigate! Great customer service!" - Shawn

"This company was very easy to work with. I had a product question, used the live chat, got quick answer, purchased the product. Web site super easy! Great product price and FREE shipping. I will definitely be back!" - Debra


Overall rating in the past 12 months: 4.7/5

"Quick delivery. Very prompt response to e-mail communication. Resolved issue regarding concealed product damage promptly and fairly. Highly recommend this seller." - William M.

"Great stuff at a Great price! A++++++" - Mister C.

Lighting Buff: Business Credibility & Trustworthiness

Expressive Lighting Inc, the company that operates Lighting Buff, has been a BBB accredited business since 2011 with an A+ rating. Factors that influence their high rating is the length of time the business has been operating, low complaint volume as well as their response and resolution to the complaints filed. There were only 2 complaints closed with BBB in the last 3 years, which concerns advertising/sales issues and product/service. 

Lighting Buff: Website Popularity & Google Ranking

The popularity of the Lighting Buff website is shown by the following:

  • According to Alexa, the website has a three-month global traffic of 289,677 and US traffic rank of 76,956. However, there are only 15 sites linking in to them.
  • Compete recorded a total of 6,234 unique visitors to the website in September 2012 and ranked the site at 210,862. The website is at the number 4th spot in the list of other similar websites in terms of competitiveness.
  • Google PageRank: 4/10
Lighting Buff: Social Media Presence

Lighting Buff has not yet established a strong social media presence. The company participates in the following social media network:

  • Facebook - Although the company was launched in 2007, it appears that they just joined Facebook in June 2012, which explains why they only have 9 likes and not many posts and updates on the page.
  • Twitter - The company does have a Twitter page, but there are no tweets and only one follower on the page.

Although they provide links to their social media pages on their homepage, there are not many sites that link in to the company's website (as reported by Alexa), and this may be one of the reasons why they have not yet managed to attract followers on their social media pages.

Lighting Buff: Website Security & Safety

Lighting Buff website is a certified McAfee secure site and has passed their daily security scan for identity theft, viruses, spyware and other online threats. In addition, they are also certified as a secure and authentic website by Comodo. The website also uses SSL for secure transactions. 

Google Safe Browsing diagnostic page does not list the website as suspicious. No malicious software and content is hosted on the site within the past 90 days.

Lighting Buff: Pricing & Packages

The following are prices for some of the products offered by Lighting Buff:

  • Mini Pendants: $32.40 - 327.60
  • Outdoor Ceiling Lights: $7.90 - $29.97
  • Floor Lamps: $89.90 - $250.00
  • Ceiling Fans: $41.31 - $399.95

As mentioned by a lot of their customers, the company offers very competitive prices compared to other similar companies in the lighting industry. In fact, based on the customer reviews on Nextag, most of the customers stated that pricing is among the factors that influenced their decision to buy from this store. 

Lighting Buff: Shipping Rates & Policies

The following are important information regarding the shipping rates & policies of Lighting Buff:

  • They offer free ground shipping for certain manufacturers in the Continental US on orders over $75. Orders below $75 will be charged $8 flat shipping rate.
  • Charges for expedited shipping are based on total weight and dimensions.
  • Large orders may ship using freight depending on the weight and size. 
  • The company will not cover shipping fees resulting from additional services provided at the time of delivery. 
  • They only ship to US destinations and do not ship internationally.
Lighting Buff: Payment Methods Accepted

Lighting Buff accepts payment made with major credit cards such as Visa, Mastercard, Discover and American Express. Alternatively, customers who have a PayPal account can also checkout and make their payment via Paypal. Payment methods other than the ones mentioned (Google Checkout, EbillMe, BillMeLater, E-Check, bank transfers etc.) are not accepted.

Lighting Buff: Returns, Refunds & Exchange Policy

Details on Lighting Buff's return and refund policy are as follows:

  • Returns must be made within 30 days of purchase.
  • Returned products must be new, unused, unaltered and contain original product packaging and accessories.
  • Returned products must be repackaged properly in their original packaging and have to be in saleable condition.
  • Returned on orders below $75 are subject to a 25% restocking fee. 
  • The company will give a full refund on unused merchandise with no restocking fee on orders over $75.
  • Customers have to contact Customer Service to get a return authorization number before returning a product.
Lighting Buff: Product images & screenshots
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